WUS Debt Wire

Student Loan Servicing Complaint Trends

By US Debt Wire Editorial TeamUpdated July 12, 2026

Data source: CFPB Consumer Complaint Database. Data current as of July 12, 2026.

Total complaints (ingested)
97

National trend (monthly)

  • 2026-04: 97

Top issues

  • Dealing with your lender or servicer47
  • Incorrect information on your report16
  • Struggling to repay your loan14
  • Attempts to collect debt not owed6
  • Problem with a company's investigation into an existing problem4

Top companies

  • MOHELA32
  • Servicer under contract with Federal Student Aid11
  • Nelnet, Inc.10
  • Maximus Federal Services, Inc.7
  • EdFinancial Services6
  • Climb Credit Inc.4
  • SLM CORPORATION3
  • Navient Solutions, LLC.3
  • College Ave Student Loan Servicing, LLC2
  • TRANSUNION INTERMEDIATE HOLDINGS, INC.1