WUS Debt Wire

BNPL / Payday / Personal Loan Complaint Trends

By US Debt Wire Editorial TeamUpdated July 12, 2026

Data source: CFPB Consumer Complaint Database. Data current as of July 12, 2026.

Total complaints (ingested)
63

National trend (monthly)

  • 2026-04: 63

Top issues

  • Charged fees or interest you didn't expect13
  • Problem with additional add-on products or services11
  • Problem when making payments10
  • Struggling to pay your loan6
  • Getting the loan4

Top companies

  • Affirm Holdings, Inc8
  • WELLS FARGO & COMPANY2
  • Upstart Holdings, Inc.2
  • SYNCHRONY FINANCIAL2
  • Rosebud Economic Development Corporation2
  • Opportunity Financial, LLC2
  • OneMain Finance Corporation2
  • Healthcare Finance Direct LLC.2
  • Garrison Investment Group2
  • ENOVA INTERNATIONAL, INC.2