Nelnet — CFPB Complaint Data
By US Debt Wire Editorial TeamUpdated July 12, 2026
Data source: CFPB Consumer Complaint Database. Data current as of July 12, 2026. View the live CFPB record.
Total complaints (ingested)
11
Trailing 12 months
11
Timely response rate
100%
Top complaint issues
- Incorrect information on your report4
- Dealing with your lender or servicer3
- Struggling to repay your loan2
- Written notification about debt1
- Problem with a company's investigation into an existing problem1
Complaint trend (monthly)
- 2026-04: 11
State distribution
- TX: 4
- IL: 2
- VA: 1
- NC: 1
- MA: 1
- GA: 1
- AL: 1