Encore Capital Group — CFPB Complaint Data
By US Debt Wire Editorial TeamUpdated July 12, 2026
Data source: CFPB Consumer Complaint Database. Data current as of July 12, 2026. View the live CFPB record.
Total complaints (ingested)
116
Trailing 12 months
116
Timely response rate
100%
Top complaint issues
- Attempts to collect debt not owed56
- Took or threatened to take negative or legal action27
- False statements or representation15
- Written notification about debt10
- Problem with a company's investigation into an existing problem2
Complaint trend (monthly)
- 2026-04: 116
State distribution
- TX: 18
- CA: 14
- FL: 13
- PA: 8
- GA: 7
- SC: 5
- IL: 5
- NY: 4
- NJ: 4
- OH: 3