Bank Of America National Association — CFPB Complaint Data
Data source: CFPB Consumer Complaint Database. Data current as of July 13, 2026. View the live CFPB record.
A CFPB complaint means a consumer submitted a complaint against Bank Of America National Association and the company was given a chance to respond — it isn't a lawsuit, a fine, or a verified finding that the company did something wrong. Raw complaint counts also aren't adjusted for company size: a large national company will show more complaints than a small one even if it handles a lower share of its accounts poorly.
42% of Bank Of America National Association's complaints on record are about "took or threatened to take negative or legal action" — the single most common issue category.
Top complaint issues
The specific problems people reported, most common first.
- Took or threatened to take negative or legal action — what to do5
- Attempts to collect debt not owed — what to do3
- Problem with a company's investigation into an existing problem1
- Incorrect information on your report1
- Improper use of your report1
Complaint trend (monthly)
- 2026-04: 12
State distribution
Where complaints against Bank Of America National Association are coming from.